giant eagle complaints

It's more of an inconvenience than a convenience. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. I placed an online order for a cake at your location in cleveland on Chagrin rd. Working for curbside sucked. Submit a complaint and get your issue resolved. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. She was rude and said nothing. Are u serious?!? It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. She then just said rudely, take it up with customer complaint or something like that which was very insincere. (419) 843-7296 182.32 mile. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Upon explaining my concern, store associate said they are out of all items. Put prices on product instead of bar code or make sure bar code is right. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. I am a conservative person & I really like Giant Eagle! This is a very serious issue. Decided to give GE another chance only to be disappointed again. Note that complaint text that is displayed might not represent all complaints filed with BBB. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. I've ordered cakes before with images on top but they where sprayed directly on the cake. I shall not go back to them. We would like to apologize for the consumers experience at the Stelzer location. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Reviews There are no reviews yet. My husband **** called their customer service two days later and was informed that I had to call. I love Giant Eagle Curbside Pickup. Its unbelievably immoral and despicable! The first transaction that I did online in fact, did go through. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. auth #04520C I have made 3 complaints to your service department about the condition of your in store wheelchair. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. When are you guys gonna get the a2 milk? I sent the main manager Adrian A**** an email with the transaction history of my card. The program was launched at 34 locations in 2021. File a complaint. I tell them it stops when the tank is full. Out of 477 Giant Eagle employee reviews, 70% were positive. This will surely increase the credibility of your complaint. Pay is not enough and they use you as a tool rather than a hard working human being. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. I asked that they contact me and one customer service representative never even filed the complaint. Something needs to be done, even when waiting in line at location you hear people complaining about it. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. Disgusted I found a grey looking mealworm. The service has always been rude, but now they have become even worse. I want to come back. 54% of Giant Eagle employees are women, while 46% are men. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. Giant Eagle, (store #4029). I would like to be refunded for the costs of the product I never got. Well guide you through the process. 2. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Help even if you are not a cashier, you work for GetGo! And the person who answered was named Morgan, a female. A guy with a strange accent was very rude and started to yell at me. So they make you think you must buy 4, but no, only one is enough. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. I and others I've seen pick up the paper bags and the handles tear; bag falls. I explained exactly as above and as she is my child - its really no ones business. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. Most customers were really nice and then there were some that you just lose faith in humanity from. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. Desired outcome: Every one of the wings had at. Look at your competition! Giant Eagle.. Canfield Ohio The quality control of your produce does not exceed healthy expectations by your customers. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! The pin is required for an online purchase, and I do not have a Columbia store locally. 9% of Giant Eagle employees are Black or African American. Job Work/Life Balance It's already been renovated so I guess bringing back products that are no longer sold. Ripoff Report Needs Your Help! The apple turnovers were made with mushy applesauce and were tasteless. In recent years they've started carrying more organic and vegetarian products, which is great. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. (being the thing that will keep me out of the store.a cashier was as sick as a dog. She said I needed a mask. Even the store manager was unaware that flu shot hours were limited! Then why text me in the first place! The public deserves better than the service that GE provides. The employee came up to me after my cart was full and I was almost ready to check out. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. DONATE NOW! [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Claim it and get a lot of features. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. I even ask someone to get one out for me but they would not. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. More or less told tough. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . The attendant looked to find it in the car wash and could not. Very abrasive. Share your photos and videos with others to prove the truth of your words. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! Thank you for contact support. I got an email stating that all sales were final even though it was just a glitch in the system. I realize that's how it works. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. Same person who called me answered. Desired outcome: Thank-you; Sincerely Rosemary Hiler. They shop my online order, I schedule a pickup, and they load it up. Check out machines worst than Kroger's attendent had to be called 4 times Too bad. It goes against our guidelines to offer incentives for reviews. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . It's a stupid idea to stop the weekly mailers. 5.0. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. plus-circle Add Review. Thank you. Or does that all fall on computers today? I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Very truly yours,Giant EagleClaims Department. and come shop your damn groceries yourself and $#*! When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. Country fried steak & eggs were. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Now if they didn't want something substituted or out of stocked then don't $#*! Rude staff Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Here clients can delve deep into delicious meals, and tast. to people that shop their groceries. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. i do the shopping for the household,he picked ip the advantage card. Companies can ask for reviews via automatic invitations. As I cant see how I am the only person experiencing this problem. Then I either stand and wait for half an hour or have to come back another day. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I noticed I had an item that had to be removed from my bill. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. ) i don't have a complaint as much as need advice. We cannot discuss details around this or any situation that may be under investigation. Verification can help ensure real people write reviews about real companies. It's already been renovated so I guess bringing back products that are no longer sold. What ever you feel is right. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Just wait. Never go there again! Normally bakery products are excellent. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs .

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